We realise that people are concerned about their privacy so we make every effort to ask for the minimum amount of information and ensure that all the details that you provide when you contact us or make a booking are stored in a secure and confidential way.
When you make a booking, we ask for your full name and contact details. It is normal practice to share these details with all other participants on the event, and with venue hosts who may wish to add you to their mailing list. You have the option not to have your details included on the contact list when you book. In these circumstances, your details are kept confidential to the taskholders responsible for your event.
Even if you have opted out of the contact list, your name and email address will be passed to ECC taskholders responsible for our electronic mailing lists. All participants on an ECC event are automatically included on a general mailing list after they have attended, and will be entitled to download our quarterly newsletter Rainbow. You have the option to be removed from the list by following a link in the message. You will also be invited to join the ECC list on Yahoo groups and our Facebook group if you wish.
We ask for contact details of a nominated person who we can contact in the case of an emergency. This information is kept confidential to the taskholders responsible for your event. This information is deleted when the event has finished and the accounts are closed.
All other information submitted is kept confidential to the taskholders responsible for your event and is not used for any other purpose after the event has finished and the accounts are closed.
If you wish to know exactly what data is kept about you, please ask.
The ECC website and bookings site, like most others, uses small files called ‘cookies’ to help customise your experience. Cookies are stored by the web browser on your computer. They allow us to tailor the appearance of some of the pages to suit your needs and to optimise the site’s performance.
We generally only set session cookies which remain on your computer until you log out or close your browser window. These are created automatically by the web server technology. If you're an ECC taskholder who's logged in, we use these session cookies to remember that you’re an authorised user.
When you close the legal notice about cookies in the site header, we place a permanent cookie on your computer so it doesn't appear again for one year. If you're an ECC taskholder and you select the ‘Remember Me’ option when you log in, we will also place a permanent cookie on your computer. Next time you visit the site, we use the contents of this cookie to log you in automatically.
We do not set or use any tracking cookies and we do not monitor usage of this site using cookies.
We send you an automated email when you book for an event, send us a message or sign up for our newletter.
Booking emails are to acknowledge receipt of your booking and to provide you with a record of the details you submitted. It also gives you details about how to pay for your event. You can request a booking reminder containing similar information at any time afterwards, until the event has begun. The booking system does not currently send you any other emails relating to your booking, but you may receive manually generated mailings from the event organisers.
If you send us a message via the Contact Us page, we will send you a copy of the message for your records, and we will retain a copy of your message on our system for our records.
When you sign up for our newsletter, this is a two-step process. We will send you an email with a validation link which you must follow to join our mailing list. This is to ensure we have a valid address, and to ensure only you can sign up. Your name and email address will be stored on a third-party mailing system, but you can unsubscribe at any time.
If you are an ECC taskholder who is a bookings organiser for an event, you will receive occasional alert emails relating to bookings.
All emails from ECC are sent from the edwardcarpentercommunity.org.uk domain and you may wish to add this to your list of known senders in your junk mail filtering system.